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Hotel Policies

Rock House Hotel Policies

Rates quoted are double occupancy except for the two (2) bedroom Asian Suite which is for four (4) guests. Any additional adult will be $80 per night. Extra children are $40 each per night but not all rooms are available for more than two guests. All rooms are non-smoking but outdoor areas provided for all rooms.

Rates exclude 10% VAT (Value Added Tax), 14 % housekeeping gratuity & 4% resort fee. Rock House welcomes all guests. No pets allowed. Complimentary Continental Breakfast included. Minimum two (2) night stay. Christmas through New Years’ minimum seven (7) night stay.

Cancellation policy: 50% of accommodation payment is required at time of booking. Deposits are refundable (minus 5% penalty) if canceled 30 days or more prior to your arrival date. 60 days during peak season. The remaining balance for your reservation will be automatically charged within 30 days of your arrival. 60 days during peak season. Any booking canceled within 30 days of arrival will incur a charge of 100% on accommodation including taxes. 60 days during peak season.

Rock House strongly recommends purchasing travel insurance for your vacation.

Check-in time is 2:00 pm. Check-out time is 11:00 am.